Service Policy
We take pride in delivering professional, high-quality detailing services. If you have a concern regarding the completed service, please notify us within 5 hours of your appointment completion and provide clear supporting evidence (photos or videos) of the issue.
Claims submitted without reasonable evidence, or outside the 5-hour window, may not be eligible for review or adjustment. Once a vehicle has been driven, altered, or exposed to environmental conditions after service, Deimos Works cannot be held responsible for changes to appearance or condition.
-Our goal is always to address valid concerns fairly and professionally.